A partner is an important ally when it comes to selection and use of a wireless network. An experienced partner to take you on the path to the right solution helps you develop a secure and flexible wireless network.
These five questions you should ask potential partners who offer SMB Solutions:
- Are they specialized in working with small and medium enterprises (SMEs)?
blue networks maintains a network of certified partners who are specialized in providing technology solutions and support for SMEs. Many of these partners are SMEs themselves. They therefore know the business challenges facing you and understand your goals. Cisco Certified Partners have submitted their qualifications for dealing with specific technologies to the test. They offer training, support and service for the development, deployment and optimization of network solutions for your business. The partners keep their knowledge of current developments in software and hardware as well as on new products and solutions from Cisco up to date.
- What kind of service and support do they provide after sale?
Ask your partner concerning the support he can offer you after sale. If you can get, for example, support outside of normal business hours? Is there an emergency support? If so, what time is this support available? The specific support services should be listed in detail in a service level agreement (Service Level Agreement, SLA). Also remember that many Cisco partners offer award-winning technical support, where you feel free to contact Cisco technicians, and connect and access a variety of technical resources.
- How can we integrate the new solution into the existing IT environment?
A Cisco partner can determine your business requirements and assess the currently used systems and network infrastructure of your company. On this basis, presents the Cisco partner solution options that meet your budget, meet your current needs and allow for future expansion according to the company's growth.
- How can you save with this solution costs money and control?
An integrated solution from Cisco can manage and support easier and, as an alternative to the products of several manufacturers. When budgeting for network enhancements, you should always take into account additional costs, such as not included in the hardware and software maintenance, training, support, staff (if additional resources are needed) and the like. One estimate of the market research firm Gartner indicate that these indirect costs amount to up to 60 percent of total spending on technology in the company. By working with your Cisco partner, you can ultimately achieve the lowest overall operating costs.
- What preparations are needed?
Ask your partner before the installation, what information they need about your network, the users and the business processes and requirements so that the network upgrade can be carried out as smoothly as possible. Check with your partner also for frequently occurring errors or challenges in network upgrades in companies like yours, and you clarify which preventive measures are possible.
Any other questions?
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